Last updated on 11.02.2025.

1. Introduction

Welcome to www.alpibreak.com, the official website of Alpibreak, a company specializing in dehydrated meals designed for adventurers and outdoor enthusiasts. These Terms and Conditions of Use and Sale ("T&Cs") govern access to and use of the website and services offered by Alpibreak, based at Route du Mandement 197, 1242 Satigny Switzerland.

2. Acceptance of Terms

By accessing and using www.alpibreak.com, you agree to these Terms and Conditions in full.
Alpibreak reserves the right to modify them at any time. It is your responsibility to check this page regularly to stay informed of any changes.

3. Use of Services

All content on the website (text, images, videos, products) is provided as is for personal and non-commercial use only.
You agree not to:

Use the website for illegal purposes.

Copy, modify, or distribute content without permission from Alpibreak.

Upload viruses or harmful software that could compromise the website's operation.

4. User Accounts and Security

To place an order, you may create a Customer Account. You are responsible for keeping your username and password confidential and for any activity linked to your account. If you suspect fraudulent use, you must notify Alpibreak immediately.

5. Intellectual Property Rights

The Alpibreak logo, product photos, and all other website content are protected by copyright and trademark laws. Unauthorized reproduction or use is strictly prohibited.

6. Modification or Interruption of Services

Alpibreak may modify, suspend, or discontinue all or part of the website without prior notice. We will not be liable for any inconvenience caused by these modifications.

Terms and Conditions of Sale

7. Orders and Payment

7.1 Ordering Conditions

You must be of legal age or have the authorization of a legal guardian to place an order on www.alpibreak.com.

You guarantee that all information provided when placing an order is accurate and up to date.

7.2 Prices and Payment

Prices are displayed in Swiss francs (CHF), including VAT (if applicable).

Prices may be modified at any time, but the applicable price is the one in effect at the time of order confirmation.

Payment must be made before shipment and can be processed via credit card, Twint, or any other available payment method.

8. Shipping and Delivery

Alpibreak ships to Switzerland and Europe.

Shipping fees are calculated based on the package weight and displayed at checkout.

Estimated delivery time is 5 to 7 business days, except during peak seasons. Alpibreak is not responsible for delays caused by postal services.

Shipping in Europe may be subject to customs fees and import taxes, depending on the destination country's regulations.

9. Returns and Refunds

9.1 Return Policy

Products are non-refundable, except in cases where an incorrect item was sent.
If this happens:

Contact us at contact@alpibreak.com within 5 business days of receiving your order.

Provide your order number and the reason for return.

If approved, we will provide instructions for returning the item.

9.2 Damaged Products

If your package arrives damaged, please send us photos as soon as you receive it. Once validated, we will offer a replacement or a store credit for your next purchase.

10. Liability and Guarantees

Alpibreak strives to provide high-quality products. However, we cannot guarantee that our meals will meet everyone’s dietary needs (allergies, special diets).
Access and use of the website are at your own risk. We are not responsible for service interruptions, errors, or potential security issues that may occur while browsing.

11. Discount Codes and Promotions

Discount codes are valid only on www.alpibreak.com and cannot be exchanged for cash.

Only one discount code may be used per order unless otherwise stated.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by Swiss law.
In the event of a dispute, an amicable solution will be sought first. If no agreement is reached, the competent courts in the Canton of Geneva will handle the matter.

13. Contact Information

For any questions or complaints, please contact us at:
contact@alpibreak.com
Route du Mandement 197, 1242 Satigny Switzerland